We investigate your historic utility bills and identify where you have been overcharged — then reclaim those amounts on your behalf. Many clients are owed thousands they do not even know about.
Overcharging by energy and utility suppliers is far more common than most people realise. Incorrect meter readings, wrong tariffs, and billing errors all result in customers paying far more than they should.
Overcharging by energy and utility suppliers is far more common than most people realise. Incorrect meter readings, wrong tariffs, and billing errors all result in customers paying far more than they should.
We analyse your billing history in detail going back as far as possible to identify every instance of potential overcharging.
We raise formal claims using the correct industry processes to ensure suppliers take them seriously.
We work on a no-win no-fee basis for refund investigations. If we do not recover money for you, you do not pay us anything.
We request your full billing history directly from your supplier going back as far as records allow.
Our specialists analyse every bill for incorrect readings, wrong tariffs, duplicate charges, and billing errors.
We raise formal claims with your supplier for every identified overcharge.
Agreed refunds are paid directly to you — as a cash refund or account credit, your choice.
We investigate as far back as records allow. Suppliers generally keep billing records for 6 years.
Simple claims are often resolved within 4-8 weeks. More complex cases can take 3-6 months. We manage everything and keep you updated.
We escalate to the Energy Ombudsman or relevant regulatory body. Ombudsman decisions are binding on suppliers.
Get in touch today for a free, no-obligation consultation. Our specialists will tell you exactly how much you could save.