We audit, dispute, and correct inaccurate or inflated meter readings that have led to overcharging on your gas or electricity bills — and reclaim any money you have overpaid.
Estimated reads, miskeyed submissions, and faulty meters can result in dramatically high bills. We identify the error, dispute it formally, and ensure you are refunded.
Estimated reads, miskeyed submissions, and faulty meters can result in dramatically high bills. We identify the error, dispute it formally, and ensure you are refunded.
We analyse your full billing history against actual consumption to identify where readings have been incorrectly recorded.
We raise formal disputes with your supplier using industry processes — not just a phone call.
Where overcharging is confirmed, we pursue a refund or credit for all amounts overpaid.
We request and review your full billing history, meter reads, and consumption data.
We identify incorrect readings, misapplied estimates, or systematic billing errors.
We raise a formal dispute with your supplier through the correct industry channels.
Your account is corrected and any overpayment is refunded or credited.
Suppliers can generally back-bill for up to 12 months. In some cases claims can go back further where the error was the supplier's fault.
Ideally photos of your actual meter and copies of your bills. If you do not have these, we can request the full billing history from your supplier.
We escalate formally through the industry complaints process and if necessary to the Energy Ombudsman.
Get in touch today for a free, no-obligation consultation. Our specialists will tell you exactly how much you could save.